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HOTREC Secretariat

The Secretariat, which is based in Brussels, is in charge of the day-to-day management of the association and its activities. The Secretariat works in close liaison with the President and the Executive Committee, as well as member associations. It is led by the Chief Executive Officer.

  • Day to day management of the association 
  • Develop communication and public affairs strategies. HOTREC spokesperson before EU media.
  • Manage strategic alliances. Representation of HOTREC vis-a-vis EU institutions, stakeholders and external conferences.
  • Foster knowledge and best practice sharing amongst team and members.
  • EU Policy Lobbying Strategy planning in close collaboraton with President and ExCom.
  • Human resources planning and evaluation.

Office Manager and Membership Coordinator

Public Affairs Manager

  • Quality Board
  • Hotel classification (Hotelstars Union)
  • Taxation
  • Digital issues
  • Standardisation
  • Accessibility
  • Transport
  • Statistics 
  • Other areas: organisation of Distribution Task Force, website organisation and liaison with webmaster, office computer surveillance

Public Affairs Manager

  • Copyright
  • Food Safety & Hygiene
  • Consumer affairs
  • Payment systems and services
  • Competition
  • Institutional matters
  • International affairs
  • Management of social media accounts
  • Other areas: Organisation of Copyright Task Force, participation in CUP platform, compliance of HOTREC Statutes and Bye-laws with Belgian law

Marta Machado
Public Affairs Manager

  • European Hospitality Foundation
  • Health (Alcohol&Smoking)
  • Visa Policy
  • Tourism
  • TourismLink
  • Data Protection
  • Other areas: EU Funding, website quality control

Claudia Pinheiro 
Publication, Event and Media Officer