Content : Hotel review sites
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In November 2007, HOTREC launched a dialogue with hotel review sites over a proposal for 10 principles relating to their functioning. Such sites add new dimensions to the transparency of the offer and allow for a more comprehensive hotel search, according to the individual needs of the traveller. On occasion, however, hotels have difficulties with their treatment on such sites. HOTREC launched this dialogue in order to ensure that the evaluations on such sites reflect the reality as much as possible.
Key EU measures
HOTREC dialogue with hotel review sites and main HOTREC documents
Press release - Successful dialogue between hotel review sites and the European hospitality industry (March 2009)
Refined HOTREC position paper on hotel review sites (10 principles) (January 2009)
Summary of self-evaluation of review sites - compliance with 10 principles
Additional comments by review sites:
Press release - "Hotel review sites add value to the hospitality industry" - European hotel industry seeking dialogue with hotel review sites (November 2007)
HOTREC position paper on hotel review sites (10 principles) (November 2007)