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Hotel review sites

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In November 2007, HOTREC launched a dialogue with hotel review sites over a proposal for 10 principles relating to their functioning. Such sites add new dimensions to the transparency of the offer and allow for a more comprehensive hotel search, according to the individual needs of the traveller. On occasion, however, hotels have difficulties with their treatment on such sites. HOTREC launched this dialogue in order to ensure that the evaluations on such sites reflect the reality as much as possible.

Following the latest adjustment of the 10 principles in December 2010, HOTREC received in January-February 2011 the following self-assessments/replies from hotel review sites:

 
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Main HOTREC documents:

  • Press release - HOTREC intensifies dialogue with hotel review sites  20 December 2010

    Download
  • Revised HOTREC paper on hotel review sites  7 December 2010

    Download
  • Press release - HOTREC opens dialogue with hotel review sites  16 November 2007

    Download
  • HOTREC's initial position paper on hotel review sites  6 November 2007

    Download