DIVETOUR project: HOTREC to help develop innovative training tools for skills in tourism

Funded by the Erasmus + program, the DIVETOUR project aims to create and test innovative methodologies and tools for training and the labour market, with a specific focus on accessible tourism and the post-covid recovery of the sector. 

The project aims to bring a diverse range of expertise and insights from various sectors – including hospitality, Vocational Education and Training (VET) providers, researchers and IT developers – to create new learning tools, experiment with innovative technologies and stimulate dialogue to support the development of skills and better cater for tourists with disabilities. 

An open online learning community will provide a space for dialogue and confrontation of ideas among VET and tourism sector professionals. Participants will have the possibility to share experiences and organise dedicated webinars. This virtual community will examine how to promote and develop the concept of accessibility in the tourism sector, in particular as a response to the new challenges that Covid 19 has posed to all of us.

In addition, a game-based app and a chatbot are under development. The app will seek to foster awareness among young people on the opportunities and challenges as well as the ethical and economic relevance of accessible tourism by playing a game that includes specific customer care strategies. The chatbot meanwhile will aim to help users improve the quality of information and communication in relation to issues such as inclusiveness and accessibility.

The DIVETOUR project is now officially launched and a dedicated website is under construction. HOTREC is currently in the process of helping develop an appropriate ‘training path’ to implement the project, which is highly relevant to address the shortage of staff faced by hospitality sector as a consequence of the pandemic.

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10:30 AM - Webinar PEF
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29 Nov
29/11/2023    
09:30 - 12:00
Draft Agenda for ExCom Meeting on Wednesday, 29 November 2023 Hotel Sofitel Jourdan, Brussels - Meeting Room Roy Jenkins Welcome by the President Antitrust Statement and [...]
01 Dec
01/12/2023    
11:30 - 12:30
On 1 December 2023, HOTREC will organise a members-only discussion on Google's plans under the Digital Markets Act (DMA). The discussion will take place online [...]
05 Dec
05/12/2023    
10:30 - 12:00
We would like to kindly remind you about the online webinar taking place on 5 December 2023 on the Product Environmental Footprint Category Rules (PEFCR) for Hotel accommodation services.
Events on 29/11/2023
Events on 05/12/2023
05 Dec
5 Dec 23