Consumer protection plays a pivotal role in the European hospitality industry, with consumers at the core of its activities. Legislative and political efforts focused on safeguarding consumer rights and safety are of paramount importance to our sector.
These measures not only impact the relationship between the hospitality industry and other tourism-related sectors but also shape the overall guest experience.
At HOTREC, we firmly believe in striking a necessary balance between protecting consumer interests and addressing the practical considerations involved in operating a hospitality business.
By prioritizing consumer protection, HOTREC aims to foster an environment that upholds consumer rights, ensures safety, and enhances trust and satisfaction within the industry.